EQUUS Software-Business Analyst

Equus Software is a recognized innovator and leader in global workforce management solutions. We make it easy to move, track, and manage your mobile talent.

Founded in 1999, Equus has continually been recognized by Inc. 5000 as one of the fastest-growing companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global mobility solutions has helped us become the market leader in our industry.

WHAT YOU DO

The Business Analyst supports the Client Solutions team by supporting, problem-solving and assisting in the administration and maintenance of existing clients' software solutions and environments. You will provide solutions through configuration, troubleshooting, replication of application issues and testing of system upgrades as well as keeping current on the most recent application enhancements and assisting in the development of those features. Additional duties include:

· Support clients in solutions to issues and questions

· Identify problems or needs and assess its importance

· Clarify the issues, facts, figures, potential causes and effects of client challenges

· Partner with appropriate team members to research and find solutions

· Resolve the issues and provide clear communications to leaders or clients as appropriate

· Support includes system configuration, data dictionary overrides, checklists, quick workflows, email templates, client data imports, merge documents, and user report creation

· Participate in the preparation of client webinars, conferences, demos and other presentations to both clients and the internal Equus team

· Build expertise with AssignmentPro, PinPoint and other Equus products as appropriate

· Seek out information about both the relocation/global mobility industry and software industries and apply that knowledge to day-to-day activities

QUALIFICATIONS

· Problem Solving/Analysis

· Technical Aptitude

· Attention to Detail

· Time Management

· Team Player

· Clear Communicator

· Multi-tasker

BONUS SKILLS

· SQL Knowledge

· Knowledge of Global Mobility industry

· Internship experience working with external customers

· Microsoft Office (Word, Excel, PowerPoint, Access, etc.)

· Business Writing Capability

EDUCATION REQUIREMENTS

Bachelor’s Degree

WHY YOU WANT TO WORK HERE

· Learn best practices and become a SME with our technology.

· Great location! Central London

· Great people. We only hire the best which means you're working with the best!

· Nice office, relaxed and collaborative atmosphere with a casual dress code.

· We’ve been serving clients for over 20 years, and we’re growing fast. You’ll be a part of a team that configures software to deliver quickly and effectively.

· Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.

· Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.

· Take advantage of Innovation Day with every release. Play with whatever technology you want, learn what you want, try out something new! You will get to present it to the company. Many innovations have made it into our products!