PremiseGlobal-Operations Analyst

We are hiring a Global Operations Analyst in London, England to bring needed support, technical and intellectual horsepower, and diverse perspectives to the Global Operations Team at Premise. The Global Operations Analyst will support the Global Operations team in the design, implementation, and monitoring of client data collection efforts, growth of Premise in new countries, and cross-functional engagement with several internal teams, including Customer Success, Product and Engineering. This role will have a particular immediate focus on our work in Europe & Eurasia and may also assist work in other regions.

About Premise:

Premise is reinventing market research for the omni-channel age. Combining the global reach of millions of app-enabled data contributors with agile machine learning and AI, we're on a mission to make market intelligence more inclusive, flexible and accessible to organizations of all sizes in all locations. We think differently about market research, an industry undergoing fundamental changes right now. We're adopting technology around new data collection methods, geolocation and in-the-moment CX that will modernize how (and how deeply) companies understand their customers.

What you get to do:

• Work alongside the Global Operations team to design, implement and deploy client data collection efforts across the globe, with a particular immediate focus on Europe/Eurasia.

• Work closely with our on-the-ground support to localize our operations, brainstorm creative tactics for engaging Contributors, and escalate feedback.

• Collaborate with cross-functional teams to provide operational context for meeting data collection

• Support the design and deployment of engagement experiments to help build strong Contributor networks.

• Serve as an "in-house expert" on regional dynamics, and country contexts, and ensuring data collection is sensitive to cultural norms

Your background likely includes:

• BA/BS or equivalent experience

• At least 1 year of experience, including internships, preferably in international business operations or international affairs

• Regional expertise from the academic study; on-the-ground experience a plus

• Fluency in at least one language besides English, preferably Russian, Ukrainian, or an Eastern European language

• Experience with data analysis and an aptitude for data-driven decision-making (SQL experience a plus)

• Proven examples of taking ownership and driving success in ambiguous settings

• Excellent communication skills, including polished written and cross-cultural communication

• Impeccable attention to detail

• Eagerness to embrace a wide spectrum of responsibilities and projects

Bonus Points:

• Passion for creating greater transparency in the world, particularly in emerging economies

• Passion for spreading mobile technology in the least connected corners of the world